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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All KITAGAWA products

The group "New Technologies" offers for review the products of the plant KITAGAWA: gas detector tubes, air samplers, air flow indicators, chlorocarbon kits, portable gas monitors, stationary gas detectors, gas detectors for ships, gas sensors, air analysis kits, special tools
  • Gas detector tubes KITAGAWA
    Gas detector tubes
    133SB, 133A, 216S, 102SA, etc.
  • Air samplers KITAGAWA
    Air samplers
    ASP-1200, ASP-250, S-21, S-23E, etc.
  • Air flow indicators KITAGAWA
    Air flow indicators
    AS-1, AS-2, AS-3, etc.
  • Special tools KITAGAWA
    Special tools
    UM-300, UR-23AU3, OA-220, etc.
  • Chlorocarbon Kits KITAGAWA
    Chlorocarbon Kits
    P-20, P-24AP, etc.
  • Portable gas monitors KITAGAWA
    Portable gas monitors
    FPA-5000E, OPA-5000E, etc.
  • Stationary gas detectors KITAGAWA
    Stationary gas detectors
    FA-30, RDE-T, OA-480, OH-D4A, etc.
  • Gas detectors for the vessel KITAGAWA
    Gas detectors for the vessel
    FOMA-T34W, etc.
  • Gas sensors KITAGAWA
    Gas sensors
    series KCS, KTS, OC, SC, etc.
  • Air Analysis Kits KITAGAWA
    Air Analysis Kits
    BK series, etc.

NEW TECHNOLOGIES GROUP

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